Terms and Conditions

Everything You Need to Know

I specialise in unique contemporary dinnerware and decorative items designed for the family home.  I design and make all the products exhibited on this website.  My work is all handmade on the potter's wheel.  The items are made from stoneware clays, fired to 1280 °C.  Hence there will be variations in size, shape and glaze finish. That is the intrinsic nature of handmade ceramics. The images represent my products as accurately as possible.

PRODUCT CARE

Please be aware of the hand made, individual nature of my products.

Most items are dishwasher safe.  However I always recommend hand washing for longevity. Hand washing will maintain the glaze surface over a long period.

The products are not recommended for oven use.

Crazing of the glaze surface may occur over time. This is a normal response to use and adds to the character of the piece.

STOCK AVAILABILITY

I make my work in limited numbers as I aim to focus on quality and creativity. 

This also means that my work tends to evolve and you may see subtle changes in my work over time.

Feel free to contact me if the item that you like is marked out of stock.

I also accept commissions.

 

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RETURNS

If you believe there is a defect or fault in your purchase please contact me on josephinecassar54@gmail.com    with a description and images within 7 days of receiving your purchase.

 

I will be happy to provide you with a replacement (where possible) or a refund depending on your preference.

Please be sure before you make your purchase.  Exchanges or refunds will not be made because of a change of mind. 

If you have any questions please contact me. I are always happy to help.