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Terms and Conditions

Everything You Need to Know

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I specialise in unique contemporary dinnerware and decorative items designed for the family home.  I design and make all the products exhibited on this website.  My work is all handmade on the potter's wheel.  The items are made from stoneware clays, fired to 1280 °C.  Hence there will be variations in size, shape and glaze finish. That is the intrinsic nature of handmade ceramics. The images represent my products as accurately as possible.

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PRODUCT CARE

Please be aware of the hand made, individual nature of my products.

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Most items are dishwasher safe.  However I always recommend hand washing for longevity. Hand washing will maintain the glaze surface over a long period.

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The products are not recommended for oven use.

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Crazing of the glaze surface may occur over time. This is a normal response to use and adds to the character of the piece.

STOCK AVAILABILITY

I make my work in limited numbers as I aim to focus on quality and creativity. 

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This also means that my work tends to evolve and you may see subtle changes in my work over time.

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Feel free to contact me if the item that you like is marked out of stock.

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I also accept commissions.

 

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RETURNS

If you believe there is a defect or fault in your purchase please contact me on josephinecassar54@gmail.com    with a description and images within 7 days of receiving your purchase.

 

I will be happy to provide you with a replacement (where possible) or a refund depending on your preference.

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Please be sure before you make your purchase.  Exchanges or refunds will not be made because of a change of mind. 

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If you have any questions please contact me. I are always happy to help.

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